1. what is Human resource management?

1. what is Human resource management?

 

2. What does the Organizational productivity for the local Meals on Wheels charity ultimately affects within the organization

 

3. what is Unit labor cost is a measure of

 

4. What is Talent management inclusive of?

 

5. Compensation and benefits managers in almost all organizations face a major and growing concern regarding the cost of what?

 

6. To what extent to which employees feel linked to organizational success and how the organization performs positively is called?

 

7. Whether employees and managers of an organization behave ethically is fundamentally a function of what?

 

8. As Director of HR, you are designing an ethics program for your organization. You plan to develop a written code of ethics, training for all organizational members, and means for organizational members to obtain advice on ethical situations. What critical element is missing from your plan?

 

9. What is the HR functions ?

 

a.	.
b.
c.
d.

 

10. Georgiana, the vice president of HR in an Ohio-based firm, is in a meeting with the other top level corporate executives. They are discussing whether it is a good strategy for the firm to open a branch in Amsterdam. In her role as head of HR, Georgiana must do what?

 

11. Perspectivo, Inc., is implementing formal strategic planning for the first time. The organizational mission has been clarified, and now the next step in the process will be to do what?

 

12. What is the use of human resource management practices to gain or keep a competitive advantage.

 

13. In order to identify threats and opportunities in the world outside the organization, HR managers must do what?

 

14. What are the government regulations that affect HR planning?

 

a.
b.
c.
d.

 

15. The cessation of NASA’s space shuttle program and the five year delay before the Constellation program launches, means that NASA will do what?

 

 

16. Austin, Texas, is a junior rival of Silicon Valley. The city actively recruits new and established high-tech firms to relocate to Austin. As an HR director for a start-up high-tech firm, what would be most important factor regarding the Austin location in comparison to cities without an existing high-tech sector?

 

17.What occurs when individuals who quit, die or retire are not replaced.

 

18. Attrition to reduce an employee surplus is most useful when what?

 

19. Downsizing an organization typically has what effects on the organization?

 

20. Beyond the upfront costs, voluntary separation programs often have what drawback?

 

21. What is purpose of the Worker Adjustment and Retraining Notification (WARN) Act?

 

22. The Older Workers’ Benefit Protection Act (OWPBA) requires employers to do what?

 

23. One approach to assessing HR effectiveness is what? which compares specific measures of performance against data on those measures in other organizations.

 

24. Under the balanced scorecard approach, an organization’s performance is measured using all of the following categories EXCEPT what perspective.

 

25. The most fundamental anti-discrimination employment law, the one that is considered the keystone for following legislation what?

 

26. what are Individuals who fall within a group identified for special treatment under equal employment laws and regulations, a members of ?

 

27. A large commercial landscaping service in the Southwest requires all Hispanic applicants for crew boss positions to have a U.S. high school diploma. Native English speakers are not required to have a high school diploma. The stated business purpose of this requirement is to insure that the Hispanic applicants speak English well enough to perform the job. Is an example of what?

 

28.What is Griggs v. Duke Power

 

29.what is the landmark case that established the importance of disparate impact as a legal foundation of EEO law?

 

30. In a legal determination of whether discrimination has occurred, what is most important?

 

31. What is Washington v. Davis

 

 

32. A practice necessary for safe and efficient organizational operations is called what?

 

33. What would be defined as retaliation under EEO laws?

 

34. When does the burden of proof fall on the employer in a disparate impact or disparate treatment suit?

 

35. what studies the way work moves through the organization in order to improve efficiency?

 

36. A work flow analysis BEGINS with what?

 

37. What refers to organizing tasks, duties, and responsibilities into a productive unit of work.

 

38. When the depth of a job is increased by adding responsibility for planning, organizing, controlling, and evaluating the job,what has occurred?

 

39. What are examples of enriching a job?

 

40. what is composed of individuals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished. This is the regular entity for the internal decision making process of the firm.

 

41. Alice, a chronically tardy server at a moderately-priced family restaurant, who consistently gets the lowest tips from customers, has announced that she is quitting to take another job at a newly-opened casino. This could be categorized as ____ turnover.

 

42. WesternBioLabs, Inc., is in the process of laying off 10% of its shipping and receiving employees at the same time that it is hiring new hourly employees to staff a new night shift. WesternBioLabs is what?

 

43. Piaffe Products has 15 employees quit during 2010 and an additional 10 are fired for poor performance. At midyear there are 50 employees. Piaffe’s turnover rate is what?

 

44. The simplified turnover costing model for a particular job requires the following data: the typical annual pay for the job, percentage of pay for benefits multiplied by the annual pay, the number of voluntary quits in the last year and ____ as well as other information.

 

45. The high school principal sighs as she examines the list of resignations for the upcoming school year. She says, “I guess there’s no way we can keep good people from leaving for other schools if we can’t pay top salaries. We have competitive pay, but that’s just not enough.” As director of HR for the school district, you tell the principal

 

a.	“You’re right. Money is the main reason people stay in a job, so we need to consider how to raise salaries.”
b.	“No. When pay is competitive, other job factors have more impact on turnover.”
c.	“No, in service sector jobs, people are motivated more by the psychological aspects of the work than by tangible rewards.”
d.	“Actually, most of our teachers are women, and they usually leave jobs for involuntary reasons connected with their families, so pay is not a big factor in their retention.”

 

46. what issues are drivers of retention to which organizations can affect?

 

47. What are the external supply pool from which organizations attract prospective employees.

 

48. What includes all individuals available for selection, if all possible recruitment strategies are used.

 

49. What is cost per hire?

 

50. If an organization wants to know how competitive it is with other firms for top job candidates, it would learn the most from analysis of?